With a broad range of activities across the insurance, asset management, credit, and distribution businesses, the Phoenix group operates in a dynamic business environment that is influenced by the challenges of globalization, technological progress, climate change, and social and cultural changes.

As part of our strategic plan, we are deepening our ESG approach in a systematic way across organizational levels and throughout business activities related to our organizational footprint, our products and services, and our investments. The group strategy includes developing broad infrastructure to manage ESG issues in a responsible, transparent manner. While we have worked on many of these issues in the past, our multi-year work plan creates a strategic, systematic, and measurable approach to planning and execution.

Environment: We invest in protecting the environment through the consideration of environmental issues in our investments.
We identify risks that result from climate change and develop products and services that protect the environment and create environmental value.
We identify and implement organizational actions to reduce our impact on the environment.

Social: We manage our employees in a responsible manner that takes into consideration diversity, development, and wellbeing.
We increase digitalization processes to improve our service for customers, agents, and business partners.
We strengthen our involvement in the community.

Governance: We engage with stakeholders in a responsible, transparent manner, according to the highest standards of governance.
We aim to integrate these standards into the companies that we invest in and insure.

The group ESG efforts are led by managers from the different businesses as well as the group level, with board-level oversigh.